"AI is by definition the ability to do the right thing", Debu Chatterjee ('86) of ServiceNow
NetApp (September 4, 2019)
The question of AI for ServiceNow is a question of what works
Taking the right action to fulfill an objective is one definition of intelligence, and it's the preferred definition of artificial intelligence for Debu Chatterjee, who heads up ServiceNow's push to bring AI to all the company's applications
There are many different definitions of artificial intelligence, and to some practical-minded types, the one that matters is the one that's pertinent to the task at hand.
Take the case of Debu Chatterjee ('86), who is the senior director of platform engineering for enterprise software giant ServiceNow, the publicly traded, $49 billion (market cap) company best known for bringing cloud computing to IT help desks. (Read More)